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Targeted employment programs require commitment of time and resources, but they also offer benefits to an organisation and its people.
Australia is experiencing an infrastructure boom spurred by construction and engineering projects worth more than $100 billion. Set to outlast the country’s record-breaking mining boom, the growth in infrastructure saw the number of engineering jobs rise by 32 per cent from 2016 to 2017. So it comes as no surprise that engineering and construction is one of the few industries where, driven by the high demand, workers are experiencing pay increases as engineers move from job to job in search of salary bumps.
Similarly unsurprising is the fact that analysts are already warning of rapidly rising wages, which could affect profitability. So how do companies make sure they’re reaching every qualified candidate they can, finding the right people and, crucially, retaining them?
The benefits of one solution – participation in targeted employment programs – are three- fold: tapping into a new candidate pool, boosting the bottom line and offering skilled volunteering opportunities to staff as a way to increase retention.
Many humanitarian visa holders in Australia and elsewhere are highly skilled, with degrees and professional experience in their home countries.
And yet, only 17 per cent are employed 18 months after arriving in Australia. Comparatively, in Germany, politicians estimate that it will take five years for just a quarter of its more than one million refugees to find jobs. For the other 750,000, it may take up to 10 years.
In the past three years, 53,239 humanitarian entrants have come to Australia. More than half are of working age and many with tertiary qualifications – 14 per cent of men and 11 per cent of women.
Some simple calculations, and we are left with a large talent pool of qualified professionals, many of whom would be highly experienced.
Often, these professionals have demonstrated their resilience, determination and commitment to their areas of interest, overcoming significant obstacles and instability to obtain their qualifications and advance professionally.
“The increasing complexity and demands faced by businesses mean that corporate Australia wants employees who can demonstrate resilience, CareerSeekers Program Director Lynn Anderson says.
“Our participants – all humanitarian entrants – may need extra support to develop technical skills, but there is a solid foundation to work from. Our work readiness training and support throughout each internship helps program participants begin to successfully navigate Australian workplaces.”
Lendlease Engineering Executive General Manager of Operational Support Sarah Marshall has witnessed first-hand the business case for working with mid- career professionals who have come to Australia on humanitarian visas.
“The benefit has been filling positions in the market where we need as many skilled workers as we can possibly get. When you hear their personal stories and what they’ve already been through, resilience is something that shines through. And when you’re working on an infrastructure project, you need a lot of resilience,” Marshall says.
“They bring maturity, a willingness to work, as well as technical capability.”
The triple bottom line is a valuable tool to assess the level of an organisation’s commitment to purpose alongside profit. However, even just the regular old bottom line gets a boost from diversity.
A recent study found that 64 per cent of employees who believe that their companies foster an inclusive culture also feel empowered to perform their best work. Among employees who don’t think their companies foster inclusive cultures, this drops to 20 per cent – employees in inclusive companies are 3.2 times more likely to feel empowered to do their best work.
Local research by the Victorian Equal Opportunity and Human Rights Commission and Deloitte has found that if employees believe diversity is supported at work, their ability to innovate increases by up to 83 per cent and team collaboration by 43 per cent.
In addition, ideas produced by ethnically diverse groups tend to be more effective and feasible. Overall, companies with diverse workplaces perform better when it comes to indicators such as sales revenue, market share and profit.
In instances where company corporate social responsibility policies or commitments to employ marginalised jobseekers have encouraged businesses to work with refugees, experience bears out the research findings and the business benefit soon becomes evident.
“Our interns are contributing to the diversity of our project teams. This is helping to create a better, more inclusive culture on our projects, so for me it’s a win-win,” Marshall says.
Consumers are valuing purpose when they vote with their wallets too. More than half of millennial consumers say their loyalty to a company or brand is impacted by whether the organisation invests in or gives back to the community, while 60% of consumers of all ages will take their business elsewhere if an organisation isn’t socially responsible.
Purpose-driven business also has clear recruitment and retention benefits, with 80 per cent of business professionals believing that companies have a responsibility to go beyond profit and make a positive impact on society.
Ideally, staff will be involved in that purpose in a hands-on way, contributing to the impact and using their skills in a rewarding capacity. Skilled volunteering is one such avenue.
“Our pre-employment training draws on the expertise within our partner organisations to prepare our participants for the realities of Australian workplaces,” says CareerSeekers Founder and CEO Michael Combs.
“It’s also an opportunity to broaden staff participation in our programs so it isn’t just HR and the teams working with interns who are involved – others can put their hands up for meaningful employee volunteering and contribute their specialist skills and knowledge in our week-long intensive.”
The commitment of employment partners’ people is also integral to the success of the program and its ability to scale across an organisation – by the same token those people’s commitment to the business is strengthened when they have an opportunity to bring that passion to work and make a real difference.
“There aren’t many projects of this kind that could unite a company globally,” says Deborah Stonley, former Director of People and Development at CareerSeekers partner Norton Rose Fulbright. “This could be one of them.”